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Debbi wants you to have the best catfight experience at foxyfighter.com. Customer service is an important part of your membership to our site. Below you can find the answers to several common questions and issues.
Q: Help, I forgot my password or access code! A: IBILL users: If you forgot your password or access code, you can look it up by clicking the button below: CCBill users go HERE. Q: I want to cancel my subscription. A: Debbi believes in making it easy to cancel your membership, but we will miss you! Did you have a problem with our site? You can tell us about it at support@foxyfighter.com. You must cancel four (4) days before the start of the next rebilling period to avoid being billed for an additional 30 day period.Please note that if you cancel anytime within a 30 day period, you will continue to have access to the site until your billing period expires, and you will not be re-billed again. We cannot offer pro-rated or other refunds for unused portions of a 30 day membership period. Remember, if you signed up by 900 number, you are only charged for a single 30-day membership and will never be rebilled. Cancellation is only for members subscribing via credit card. CCBill users go HERE. Q: I want to cancel my subscription, but I don't remember my username or password. A: If you wish to cancel your subscription, but don't have your username or password, you need to have the credit card number, the amount of the transaction, and the date it was billed to you. Take down the information, and enter it on iBill's customer service website to cancel your account. CCBill users go HERE. Q: I have a question about something I've ordered from your web store. A: Cafepress handles all our product orders. You can reach their customer service here. Cafepress can help you with shipping questions, refunds, exchanges, and other issues. |
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